Terms of Service

Last Updated: June 30, 2026

Welcome to Dwetstore. These Terms of Service govern your access to and use of our website, products, services, and purchases made through our online store.

Dwetstore is operated by DWET MECHAN LLC. Throughout these Terms, the terms “we,” “us,” and “our” refer to Dwetstore and/or DWET MECHAN LLC, as applicable.

By accessing our website, browsing our products, creating or submitting an order, or otherwise using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.

If you do not agree with these Terms, please do not use our website or place an order.

1. About Our Store

Dwetstore is an online apparel store established in 2026 and currently serving customers within the United States.

Our collections focus on casual and coastal-inspired everyday apparel. Certain products may be produced using print-on-demand, made-to-order, printing, embroidery, or similar fulfillment methods.

Our business information is:

Store Name: Dwetstore

Business Name: DWET MECHAN LLC

Business Address: 1980 RAINTREE AVE SE, PALM BAY, FL 32909, US

Customer Support Email: support@dwetstore.com

Support Hours: Monday - Friday: 9:00 AM - 5:00 PM EST

Customer support is currently provided through email only.

2. Eligibility to Use Our Website

By using our website or placing an order, you represent that you are legally capable of entering into a binding agreement under applicable law.

If you are under the age of majority in your state of residence, you may use our website only with the involvement and permission of a parent or legal guardian.

You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Website Use

You may use our website for personal, lawful shopping and informational purposes.

You agree not to:

• Use our website for fraudulent or unlawful activity.

• Attempt to gain unauthorized access to our website, accounts, servers, or systems.

• Introduce viruses, malicious code, or other harmful technologies.

• Interfere with the security or normal operation of our website.

• Use automated systems to improperly collect or extract information from our website.

• Impersonate another person or provide intentionally false information.

• Attempt to place fraudulent orders or misuse payment or refund systems.

• Reproduce or commercially exploit protected website content without authorization.

We reserve the right to restrict access to our services where reasonably necessary to protect our customers, business, website, or legal rights.

4. Product Information

We make reasonable efforts to provide accurate product information, including descriptions, photographs, colors, sizes, materials, features, and other relevant specifications.

However, colors displayed on your device may vary from the actual product due to differences in screen settings, lighting, photography, production processes, materials, and other factors.

For products involving printing, embroidery, decoration, or made-to-order production, minor variations in placement, color, dimensions, or appearance may occur within reasonable production tolerances.

Customers are responsible for reviewing product descriptions, available options, size information, and other relevant details before completing an order.

5. Product Availability

All products are subject to availability.

The presence of a product on our website does not guarantee that the product, size, color, or variation will remain available.

We may update our product selection, discontinue products, modify available options, or correct product information when reasonably necessary.

If a product becomes unavailable after an order is placed and we cannot fulfill the order, we may cancel the affected item or order and provide an appropriate refund for the amount paid for the unavailable item.

6. Prices

Product prices are displayed on our website in U.S. dollars (USD) unless otherwise stated.

Prices may change from time to time. A price change generally does not affect an order that has already been accepted, except where permitted by law or where there is an obvious pricing or technical error.

Applicable shipping charges, taxes, and other charges, where required, will be displayed during checkout or otherwise disclosed before completion of the purchase.

7. Orders

Submitting an order constitutes an offer to purchase the selected products subject to these Terms.

After placing an order, you may receive an electronic confirmation acknowledging that we have received your order. An order acknowledgment does not necessarily mean that every item has completed processing or fulfillment.

We reserve the right, where reasonably necessary, to reject or cancel an order due to circumstances such as:

• Product unavailability.

• Incorrect pricing or product information.

• Payment authorization failure.

• Suspected fraud or unauthorized payment activity.

• Duplicate or clearly erroneous orders.

• Invalid or incomplete shipping information.

• Technical errors affecting the order.

• Legal or regulatory restrictions.

If we cancel an order after payment has been successfully collected, we will refund the applicable amount in accordance with our refund procedures.

8. Customer Order Information

You are responsible for providing complete and accurate information when placing an order, including your:

• Name.

• Email address.

• Billing information.

• Shipping address.

• Product selections.

• Size and color selections.

• Other information required during checkout.

Please review your information carefully before submitting your order.

If you discover an error after placing an order, contact us at support@dwetstore.com as soon as possible.

We cannot guarantee that an order can be modified or canceled after it has entered processing or production.

9. Payment

Customers must pay the full amount shown at checkout using an accepted payment method.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable transaction.

Orders may be subject to payment authorization and verification.

We do not guarantee acceptance of every transaction. A payment may be declined or delayed by the applicable payment provider, financial institution, fraud-prevention system, or other payment service.

For additional information about accepted payment methods, please review our Payment Information page.

10. Taxes

Applicable sales taxes may be calculated and collected where required by law.

The amount of tax, where applicable, may depend on the shipping destination, applicable state or local requirements, and other factors.

Any applicable taxes collected as part of your purchase will generally be shown during checkout.

11. Order Processing

Orders require processing before shipment.

Certain products may be printed, embroidered, decorated, prepared, or otherwise produced after an order is submitted.

Processing time is separate from estimated transit or delivery time.

Estimated processing periods are provided in our Shipping Policy.

Processing may occasionally take longer because of unusually high order volume, holidays, product availability, production issues, severe weather, carrier disruptions, or circumstances outside our reasonable control.

12. Shipping

Dwetstore currently sells and ships products within the United States.

Shipping options, applicable shipping charges, processing times, and estimated delivery periods are described in our Shipping Policy and/or displayed during checkout.

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review apartment numbers, unit numbers, ZIP codes, street names, and other delivery information before submitting an order.

13. Delivery Estimates

Any delivery date or delivery range displayed on our website is an estimate rather than a guaranteed delivery date, unless expressly stated otherwise.

Delivery may be affected by factors outside our reasonable control, including carrier delays, severe weather, transportation disruptions, holidays, address problems, and other logistical circumstances.

We encourage customers to review tracking information when it becomes available.

14. Tracking

Where tracking is available, customers may receive tracking information after an order has been prepared for shipment.

Tracking information may require additional time to become active after a shipping label is created.

If your tracking information does not update within a reasonable period or indicates a potential delivery problem, contact us at support@dwetstore.com.

15. Incorrect Shipping Information

Customers are responsible for verifying shipping information before completing an order.

If you notice an incorrect address after ordering, contact us immediately.

We will make reasonable efforts to assist where possible, but we cannot guarantee that shipping information can be changed once an order has entered production, fulfillment, or shipment.

Additional costs caused by an incorrect address may be the customer's responsibility to the extent permitted by applicable law.

16. Lost, Delayed, or Undelivered Packages

If your package appears significantly delayed, lost, or incorrectly delivered, contact us at support@dwetstore.com with your order number and relevant tracking information.

We may review the available tracking information and, where appropriate, coordinate with the fulfillment provider or shipping carrier.

Resolution will depend on the circumstances of the shipment and applicable policies and laws.

Please refer to our Shipping Policy for additional information.

17. Damaged, Defective, or Incorrect Products

If you receive an item that is damaged, defective, or materially different from the product ordered, please contact us promptly at support@dwetstore.com.

Include:

• Your order number.

• The email address associated with your order.

• A description of the issue.

• Clear photographs showing the affected item and issue, where reasonably necessary.

We will review the request and provide available resolution options in accordance with our Return & Refund Policy and applicable law.

18. Returns

Returns are governed by our Return & Refund Policy.

Eligibility may depend on factors including the condition of the product, reason for return, applicable return period, product type, and other requirements disclosed in that policy.

Do not return merchandise without reviewing our return instructions.

Customers should not automatically send returns to 1980 RAINTREE AVE SE, PALM BAY, FL 32909, US unless we specifically instruct them to do so.

The business address displayed on our website is not necessarily the designated return facility.

19. Refunds

Approved refunds will be handled according to our Return & Refund Policy.

Refund processing time is separate from the time required by a payment provider or financial institution to post funds to a customer's account.

Where an order is partially refunded, only the applicable approved amount will be returned.

Please review our Return & Refund Policy for eligibility conditions, procedures, and estimated processing periods.

20. Exchanges

Where exchanges are offered, availability and procedures will be governed by our Return & Refund Policy.

Because certain products may be produced on demand and because inventory may change, we cannot guarantee that a replacement size, color, or product will always be available.

21. Order Cancellation and Changes

If you need to cancel or modify an order, contact support@dwetstore.com as soon as possible.

Because some products may enter production or fulfillment shortly after an order is confirmed, cancellation or modification requests are not guaranteed.

If the order has already entered a stage where it cannot reasonably be changed or canceled, the applicable return procedures may apply after delivery.

Nothing in this section limits rights that cannot legally be waived under applicable consumer protection law.

22. Promotions and Discount Codes

From time to time, we may offer discounts, promotional codes, or other special offers.

Promotions may be subject to separate conditions, including eligibility requirements, expiration dates, product exclusions, minimum order values, and usage limitations.

Unless otherwise stated, promotional codes generally cannot be combined.

We reserve the right to correct or cancel a promotion affected by fraud, abuse, or an obvious technical error, subject to applicable law.

23. Intellectual Property

Unless otherwise stated, website content—including our branding, graphics, product presentation, original designs, text, photographs, illustrations, and other materials—is owned by or licensed to Dwetstore, DWET MECHAN LLC, or the applicable rights holder.

You may access website content for ordinary personal and non-commercial use.

You may not reproduce, distribute, sell, modify, republish, or commercially exploit protected content without appropriate authorization.

24. Third-Party Services

Our website may rely on third-party services for functions such as payment processing, order fulfillment, shipping, analytics, website hosting, and other operational services.

Your interaction with certain third-party services may also be subject to their applicable terms and privacy practices.

We are not responsible for third-party services to the extent permitted by applicable law, but this does not limit any obligations that we have directly to you under applicable consumer protection laws.

25. Third-Party Links

Our website may contain links to third-party websites.

These links may be provided for convenience or informational purposes. We do not necessarily control or endorse third-party websites and are not responsible for their content, availability, security, or privacy practices.

Customers should review the applicable policies of third-party websites before providing personal information or completing transactions through them.

26. Privacy

Your use of our website and our handling of personal information are also governed by our Privacy Policy.

Our Privacy Policy explains how we may collect, use, store, disclose, and protect personal information and describes applicable privacy choices and rights.

27. Electronic Communications

By contacting us electronically, placing an order, or otherwise using our services, you consent to receive transactional communications necessary to manage your purchase or request.

These communications may include order confirmations, payment notifications, shipping updates, customer service responses, refund information, and other communications relating to your transaction.

Marketing communications, where applicable, are handled in accordance with applicable law and our Privacy Policy.

28. Customer Responsibilities

When using Dwetstore, customers are responsible for:

• Providing accurate account, contact, billing, and shipping information.

• Reviewing product details before purchasing.

• Selecting the correct size, color, quantity, and product variation.

• Reviewing the order before completing checkout.

• Providing a valid email address.

• Monitoring relevant order and shipping communications.

• Reviewing our Shipping Policy and Return & Refund Policy.

• Following return instructions before sending merchandise.

• Using our website and products lawfully.

• Contacting us promptly when assistance is required.

Customers must not knowingly submit fraudulent payment disputes, false claims, or misleading information regarding an order.

29. Fraud Prevention

We may use reasonable fraud-prevention and transaction-verification measures to protect customers and our business.

Orders that present indications of unauthorized activity, payment fraud, or misuse may be held for verification or canceled where reasonably necessary.

We may request additional information to verify a transaction where appropriate and legally permitted.

30. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, incorrect prices, inaccurate descriptions, unavailable products, or other errors.

We reserve the right to correct inaccurate information and update website content.

If an error materially affects an order you have already submitted, we will take reasonable steps to inform you and provide an appropriate resolution consistent with applicable law.

31. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that our website will always operate without interruption, delay, technical error, or temporary unavailability.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

32. Limitation of Liability

To the maximum extent permitted by applicable law, Dwetstore and DWET MECHAN LLC will not be liable for indirect, incidental, special, or consequential losses arising solely from circumstances for which such liability may legally be limited.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

These Terms are not intended to waive any mandatory consumer rights available to customers.

33. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of our website, violation of these Terms, or infringement of another party's rights.

This provision does not apply where responsibility cannot legally be imposed on the customer.

34. Governing Law

These Terms and your use of our services are governed by applicable laws and regulations relevant to DWET MECHAN LLC and the transaction, without limiting any mandatory consumer protection rights that may apply to you based on your place of residence.

Customers in the United States may have additional rights under applicable federal, state, or local laws.

Nothing in these Terms is intended to eliminate rights that cannot lawfully be waived.

35. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business practices, products, services, website functionality, or legal requirements.

The current version will be published on this page with an updated Last Updated date.

Changes generally apply from the date they are published unless otherwise required by law.

We encourage customers to review these Terms periodically.

36. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the extent necessary under applicable law.

The remaining provisions will continue to apply to the extent legally permitted.

37. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Information, and other applicable policies displayed on our website, form the terms governing your use of our store and purchases from us.

Where a product-specific condition or promotion has additional terms, those terms may also apply to the applicable transaction.

38. Contact Information

If you have questions about these Terms of Service, an order, or our store policies, please contact us through our official customer support channel.

Store Name: Dwetstore

Business Name: DWET MECHAN LLC

Email: support@dwetstore.com

Business Address: 1980 RAINTREE AVE SE, PALM BAY, FL 32909, US

Support Hours: Monday - Friday: 9:00 AM - 5:00 PM EST

Customer support is currently available through email only.

For order-related inquiries, please include your order number and the email address used to place your order.

Thank you for shopping with Dwetstore.